Indeed we are. Debbie’s certificate can be seen here
read moreGroup: General
Can you administer medication?
Indeed we can. Just let us know what needs to be done and we’ll do it. We always follow best practice and will record everything on a MAR sheet.
read moreHow do I cancel my booking?
Just give us a call. For dog walking, we request at least 24 hours’ notice, otherwise the full fee is payable. For boarding and home care bookings, we request 48 hours’ notice. In these cases, […]
read moreWhat are your payment terms?
For boarding and home visits, we request a deposit on booking, with full payment when we receive the keys or your pet. Regular dog walking is invoiced weekly in arrears.
read moreHow do I make a booking?
Before you can book our services you will need to complete some paperwork. This is to make sure we have all the information we need to provide the best service. Just drop us an email […]
read moreDo you accept last minute bookings?
If you and your pet are already registered with us, then we will do our best to accommodate you.
read moreHow much advance notice do you need for a booking?
It is always best to give as much notice as possible to ensure availability. For new clients, we usually request at least 72 hours’ notice to enable us to meet your pets beforehand.
read moreDo you work on bank holidays and at the weekends?
Indeed we do, though there may be a surcharge for this. Please see the fees page for full details.
read moreAre you insured?
Of course. We hold public liability insurance up to £1,000,000, and would even be covered if we were to lose your keys (not that we would lose your keys).
read moreWhat experience do you have with pets?
We have many years under our belts of caring for a multitude of animals; dogs, cats, fish, arachnids, lizards (from geckos to iguanas), snakes (from corns to boas), rats, rabbits, and even giant African land […]
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