What are your payment terms?

For boarding and home visits, we request a deposit on booking, with full payment when we receive the keys or your pet. Regular dog walking is invoiced weekly in arrears.

Can you administer medication?

Indeed we can. Just let us know what needs to be done and we’ll do it. We always follow best practice and will record everything on a MAR sheet.

How do I cancel my booking?

Just give us a call. For dog walking, we request at least 24 hours’ notice, otherwise the full fee is payable. For boarding and home care bookings, we request 48 hours’ notice. In these cases, […]