Will I get a refund if I come home early?

Unfortunately not, though in some cases we may be able to provide credit against further services.

Do you always visit at the time we ask for?

While we will try to visit around the time you request, it may not always be possible. For multiple visits within a day, we will try to space these out as evenly as possible.

What will you do if my pet becomes unwell whilst I’m away?

If we can’t contact you, we will get in touch with the emergency contact whose details we request on the registration form. If required, we will seek veterinary advice, the charges for which we will […]