How do I cancel my booking?

Just give us a call. For dog walking, we request at least 24 hours’ notice, otherwise the full fee is payable. For boarding and home care bookings, we request 48 hours’ notice. In these cases, […]

What are your payment terms?

For boarding and home visits, we request a deposit on booking, with full payment when we receive the keys or your pet. Regular dog walking is invoiced weekly in arrears.

Are you insured?

Of course. We hold public liability insurance up to £1,000,000, and would even be covered if we were to lose your keys (not that we would lose your keys).