What are your payment terms?

For boarding and home visits, we request a deposit on booking, with full payment when we receive the keys or your pet. Regular dog walking is invoiced weekly in arrears.

How do I cancel my booking?

Just give us a call. For dog walking, we request at least 24 hours’ notice, otherwise the full fee is payable. For boarding and home care bookings, we request 48 hours’ notice. In these cases, […]

Do you work on bank holidays and at the weekends?

Indeed we do, though there may be a surcharge for this. Please see the fees page for full details.