from the blog

How much advance notice do you need for a booking?

It is always best to give as much notice as possible to ensure availability. For new clients, we usually request at least 72 hours’ notice to enable us to meet your pets beforehand.

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How do I cancel my booking?

Just give us a call. For dog walking, we request at least 24 hours’ notice, otherwise the full fee is payable. For boarding and home care bookings, we request 48 hours’ notice. In these cases, […]

Are you insured?

Of course. We hold public liability insurance up to £1,000,000, and would even be covered if we were to lose your keys (not that we would lose your keys).

What experience do you have with pets?

We have many years under our belts of caring for a multitude of animals; dogs, cats, fish, arachnids, lizards (from geckos to iguanas), snakes (from corns to boas), rats, rabbits, and even giant African land […]