You can expect regular text messages, photos and updates while you are away.
You can expect regular text messages, photos and updates while you are away.
What happens if I’m delayed returning home?
We will continue the service until we hear that you are home safely. Please try to keep us informed though.
Will I get a refund if I come home early?
Unfortunately not, though in some cases we may be able to provide credit against further services.
What will you do if my pet becomes unwell whilst I’m away?
If we can’t contact you, we will get in touch with the emergency contact whose details we request on the registration form. If required, we will seek veterinary advice, the charges for which we will […]
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