Will I get a refund if I come home early?

Unfortunately not, though in some cases we may be able to provide credit against further services.

Do you always visit at the time we ask for?

While we will try to visit around the time you request, it may not always be possible. For multiple visits within a day, we will try to space these out as evenly as possible.

What happens if I did not leave enough food for my pet(s)?

If we need to provide additional food or supplies for your pets, we will only invoice you for anything we have needed to purchase, plus travel time. We won’t inflate prices – we will only […]