We will usually board un-neutered dogs, though availability may be affected dependent on other dogs in our care.
read moreGroup: Boarding/Home Care
What happens if I did not leave enough food for my pet(s)?
If we need to provide additional food or supplies for your pets, we will only invoice you for anything we have needed to purchase, plus travel time. We won’t inflate prices – we will only […]
read moreWill I get a refund if I come home early?
Unfortunately not, though in some cases we may be able to provide credit against further services.
read moreCan you let me know how my pet is doing while I’m away?
You can expect regular text messages, photos and updates while you are away.
read moreDo you always visit at the time we ask for?
While we will try to visit around the time you request, it may not always be possible. For multiple visits within a day, we will try to space these out as evenly as possible.
read moreWhat do you do on a visit?
Pretty much whatever you ask us to do. We’ll clean up after your pets, feed and water them, give them some attention – you name it.
read moreWhat happens if I’m delayed returning home?
We will continue the service until we hear that you are home safely. Please try to keep us informed though.
read moreWhat will you do if my pet becomes unwell whilst I’m away?
If we can’t contact you, we will get in touch with the emergency contact whose details we request on the registration form. If required, we will seek veterinary advice, the charges for which we will […]
read moreWhat do I need to leave for my pet?
You will need to provide anything that is required to care for your pet, including food and any medication that your pet is currently taking.
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